Your Family

The continued involvement of family and friends in our resident’s daily life, is encouraged and supported.

They are welcome to participate in activities held within the facility and to attend any special events. A happy hour is held and family are invited to join residents during this time or they may choose to use our relaxing café facility at other times for a catch up.

Visiting is available at any time except where medical reasons require limited visiting. We support residents to go on outings with family and friends. Residents who attended groups in the community are suggested to continue with these interests.
Personal belongings are encouraged to be used in resident’s bedrooms to maintain that familiarity and individualisation.

Contributing towards care is also encouraged through involvement in the creation of the resident’s care plan.

We provide communication with family through regular resident and family meetings and update newsletters. Online surveys provide the opportunity to provide feedback on a scheduled basis. Our staff are available to discuss concerns and queries that anyone may have. Education and Information evenings are also held for family.

For more information please refer to the Family Information Brochure.